Please read these Terms of Service carefully before using our website or placing an order. By accessing our site or making a purchase, you agree to be bound by these terms.

1. General

These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. They apply to all visitors, users, and customers.

We reserve the right to update or modify these Terms at any time without prior notice. Changes take effect immediately upon posting. Your continued use of the website following any changes constitutes your acceptance of the revised Terms.

2. Eligibility

By using our website, you confirm that you are:

  • At least 18 years of age
  • Legally capable of entering into a binding contract
  • Not prohibited from purchasing our products under applicable U.S. federal or state law

Our products are intended for use by licensed or professional tattoo artists and permanent makeup practitioners. By placing an order, you confirm that you are a qualified professional or are purchasing for professional use.

3. Products & Availability

We reserve the right to:

  • Modify or discontinue any product at any time without notice
  • Limit the quantities of any product available for purchase
  • Refuse service to any customer at our sole discretion

Product images on our website are for illustrative purposes only. Actual products may vary slightly in appearance.

4. Pricing & Payment

All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to correct pricing errors at any time.

Payment must be made in full at the time of purchase. We accept major credit and debit cards, PayPal, and other methods listed on our payment page. Orders will not be processed until payment is confirmed.

We are not responsible for any fees charged by your bank or payment provider, including currency conversion fees.

5. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including but not limited to:

  • Product unavailability
  • Errors in pricing or product description
  • Suspected fraudulent activity
  • Inability to verify payment

An order is only confirmed once you receive an order confirmation email from us. This email constitutes our acceptance of your order.

6. Shipping & Delivery

Orders are processed and shipped in accordance with our Shipping & Delivery Policy. Estimated delivery times are not guaranteed and may vary due to circumstances beyond our control, including carrier delays and customs processing.

Risk of loss and title for items purchased pass to you upon delivery to the carrier.

7. Returns & Refunds

Returns and refunds are handled in accordance with our Return Policy. Due to the nature of our products and health and safety regulations, certain items — including needles, cartridges, and inks — are non-returnable.

8. Prohibited Use

You agree not to use our website or products for any unlawful or unauthorized purpose. You must not:

  • Violate any applicable local, state, federal, or international laws or regulations
  • Transmit any harmful, offensive, or disruptive content through our platform
  • Attempt to gain unauthorized access to any part of our website or systems
  • Use our products in a way that endangers health or safety
  • Resell our products without prior written authorization

9. Intellectual Property

All content on this website — including but not limited to text, images, logos, graphics, and product descriptions — is the property of our company and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any of our content without our prior written consent.

10. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

  • The website will be uninterrupted, error-free, or secure
  • Products will meet your specific requirements
  • Any errors on the website will be corrected

To the fullest extent permitted by applicable law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Your use of or inability to use our website or products
  • Unauthorized access to or alteration of your data
  • Any other matter relating to our website or services

Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless our company, its officers, employees, and partners from any claims, damages, losses, or expenses — including reasonable attorney's fees — arising out of or related to your use of our website, your violation of these Terms, or your violation of any applicable law.

13. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of our website shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

You agree to waive your right to a jury trial or to participate in a class action lawsuit.

15. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

16. Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and Payment Policy, constitute the entire agreement between you and us regarding your use of our website and supersede all prior agreements and understandings.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

📧 [contact email] 📞 +61 (0) 3 8376 6284 🌐 [website URL] 📍 [business address]